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Newbiesaukee · 04-07-2006, 09:42 AM

We have been to Canoe over twenty times in the past few years, split between lunch and dinner, usually just a party of two, on a few occasions with small children. The menu is creative, the service very good and the preparation has been consistent. Not all has been perfect at all meals, however, and criticism does not have to be attributed to competitors ( I have no relationship to anyone at Canoe or competitors). I would and will go back. The consistently negative aspect, and it is a real turnoff, is the less than friendly greeting by the older hostess ( a little older than I). She may be a perfectly lovely person, BUT she should not be the first greeter in the restaurant. I am a bit of a curmudgeon and know I should not be doing that kind of job. I believe that many of the complaints about some of the policies at Canoe ( such as the children issue, which is real) are attributable to the hostesses attitude in implementing or explaining the policy. I must state emphatically that I have nothing against her personally just trying to make sense out of some of the criticism and put it into perspective. Dealing with the public is a tremendously difficult job and not everyone can handle it in a pressure situation.

I am sure we all have had the experience of going to a restaurant for the first time with 6 people and half loved it and half hated it. Restaurant reviews are helpful to others only when people can state specifically what they liked or didn't like and why.
Taking it personally if someone disagrees about a restaurant is not helpful.

04-07-2006, 09:42 AM	#43
Newbiesaukee Senior Member Join Date: May 2004 Location: Coral Gables, winter; Long Island, summer Posts: 1,353 Thanks: 945 Thanked 573 Times in 298 Posts	We have been to Canoe over twenty times in the past few years, split between lunch and dinner, usually just a party of two, on a few occasions with small children. The menu is creative, the service very good and the preparation has been consistent. Not all has been perfect at all meals, however, and criticism does not have to be attributed to competitors ( I have no relationship to anyone at Canoe or competitors). I would and will go back. The consistently negative aspect, and it is a real turnoff, is the less than friendly greeting by the older hostess ( a little older than I). She may be a perfectly lovely person, BUT she should not be the first greeter in the restaurant. I am a bit of a curmudgeon and know I should not be doing that kind of job. I believe that many of the complaints about some of the policies at Canoe ( such as the children issue, which is real) are attributable to the hostesses attitude in implementing or explaining the policy. I must state emphatically that I have nothing against her personally just trying to make sense out of some of the criticism and put it into perspective. Dealing with the public is a tremendously difficult job and not everyone can handle it in a pressure situation. I am sure we all have had the experience of going to a restaurant for the first time with 6 people and half loved it and half hated it. Restaurant reviews are helpful to others only when people can state specifically what they liked or didn't like and why. Taking it personally if someone disagrees about a restaurant is not helpful.