Winnipesaukee Forum - View Single Post

garysanfran · 04-11-2019, 04:25 PM

Needed to keep it alive until I leave for lake Winni...

The Customer Retention Dept. tried one more time today and she couldn't do it. It's coming up that I went over the 6 month limit. She agreed with me that there is a 9 month limit, per the above language in my Agreement. She responded, as did the others, that she had been with Direct Tv for 11 years and had never seen a customer treated like this. A mystery to all.

I've put it on vacation hold once since I subscribed... from April 2018 - Nov. 15 2018. I've lived up to my agreement with them. They have not lived up to theirs.

A done deal. Gone. Equipment given to USPS to return. Putting it behind me and heading the Toyota Tacoma towards the east. Looking forward to Atlantic Broadband.

Outdoorsman...I am looking forward to escaping the concrete jungle and watching spring arrive at The Lake...outdoors.

04-11-2019, 04:25 PM	#26
garysanfran Senior Member Join Date: Jul 2009 Location: San Francisco/Meredith Posts: 1,587 Thanks: 686 Thanked 684 Times in 350 Posts	Disconnected today... Needed to keep it alive until I leave for lake Winni... The Customer Retention Dept. tried one more time today and she couldn't do it. It's coming up that I went over the 6 month limit. She agreed with me that there is a 9 month limit, per the above language in my Agreement. She responded, as did the others, that she had been with Direct Tv for 11 years and had never seen a customer treated like this. A mystery to all. I've put it on vacation hold once since I subscribed... from April 2018 - Nov. 15 2018. I've lived up to my agreement with them. They have not lived up to theirs. A done deal. Gone. Equipment given to USPS to return. Putting it behind me and heading the Toyota Tacoma towards the east. Looking forward to Atlantic Broadband. Outdoorsman...I am looking forward to escaping the concrete jungle and watching spring arrive at The Lake...outdoors. __________________ Gary ~~~~_/) ~~~ ~~~~~~~~