Quote:
Originally Posted by LIforrelaxin
So because I am confrontational at times, I would ask to be called by someone in charge, or just call the MP, myself. It is clear that the person responding to your email, to not comprehend what they where being told...
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I did respond back to the email about not “taking complaints online” — like reporting a missing buoy is a complaint!!
I got a very long bureaucratic response that just further confirmed the worst about the mindset. I understand that if ppl use the email to actually complain about things that MP will likely need to talk to the person to make sure they have all the facts, etc. But I think the MP office is stuck thinking that all public contact has to be treated that same way (natural I suppose when you’re now an arm of the state police).
But unlike the State Police, the MP has ownership and management of the nav buoys/markers in the lake — part of the lake infrastructure. When we have issues in our town with major potholes, downed trees, etc. we text our highway department to alert them. And they’re fine with that. No calls. No report to be filed. Reporting safety hazards on the lake should work like that.
And common sense would have said that the report of a missing buoy in an email should have gotten a “thank you” not a “we don’t accept complaints online” response. But I digress....