Just following up I guess
SR is working with our Marina and we came to an acceptable resolution. I am disappointed that I had to make as much noise as I did to get a satisfactory resolution. At this point there is no NDA, just a release, however it was expressed to me that it would be appreciated if I relayed the outcome and “toned” down the other stuff. Not remove, but just make sure the final outcome wasn’t lost in the greater scheme of things. Once I have the finalized paperwork signed, I will update everybody and re-include the initial part of the story.
I kept this pretty small scale because I didn’t want to completely ruin the relationship, we like where the marina is, and the people working there. I’ve got nothing to hide. As I said before hopefully the expense this has caused SR will result in changes with how they deal with their customers. I don’t think they are bad boats, I think I just got stuck with some CS people who were not committed to the job.
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