Quote:
Originally Posted by Winilyme
I’m curious. Do they clean the jet ski before handing it over in the spring? HK didn’t do that for me. Not that they said they would, but I guess I expected they would have at least wiped it down. They also gave it back with almost no gas - the way I gave it to them in the fall. I would have gladly paid for it. I took delivery at about 6:00 on a week day, got out in the bay only to realize that I was nearly out of fuel. Nowhere in the channel to refill at that time of day so I rode on fumes the whole way home. I just don’t feel they did anything to distinguish themselves.
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Did you ask them to clean it or fuel it?
If you had it delivered to your house what did they charge you for delivery?
Remember, a delivery to a home ties up two men and a truck for at least an hour to load, transport, and launch your machine. If you don't have a registered trailer they have to provide that too. And then, someone has to go to your house to pick up the person who drove the ski there.
What would you think is a reasonable charge for that service (or the service you expected) so that the dealership could at least break even?