Senter Cove Guy...obviously you have never worked in or owned a restaurant, and from the looks of your post, maybe never even cooked a steak. Steak is one of the most difficult things to serve in a resteraunt and probably causes the biggest commotion in any establishment nowadays. Furthermore, a lot of people have a different idea of what each temperature should be like, and most of the time, the customer is right, and the resteraunt is wrong. Most places may undercook the meat a bit so that if the customer is not satisfied, they can send it back and have it cooked a bit more, rather than having to throw the entire steak away, and start off new, with the customer waiting.
It's hard to get it right the first time and everytime when everyone has different expectations. Most resteraunts around here do their best.
If your daughter or anyone you dine with is afraid to send something back due to fear of what may be done to it, than she has to accept it the way it is, and probably should reconsider whether or not to eat out anymore. Cause I'll tell you one thing, no matter how hard the owners or management try, it's never 100% all day, every day.
A lot of the resteraunts in the Lakes Region are "owner occupied". I highly doubt anything would be done to meals sent back for correction in these establishments. What she fears is not unheard of, but I certainly don't think she should assume it will happen everywhere. Most likely you will irritate the chef, but the chef will get over it. You may hear a few objections and pans slamming around, but that's about it.
Owners and managers need the customers feedback and comments.
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