I can see where RedC5 is coming from as well. The old adage of " thy doth protest too much " seems to apply to some degree to Nadias replys. It is not a bad thing that she wants to resolve any problems. But her written tone to those who complain asking them to give details, time and such are probably not what one wants to here when they have an issue. It kind of comes off as " fill out this form " response we all get to much of these days. It's not thier job to work on your issues. Nadia, the best of luck resolving what seem like detail problems, none of it sounds like matters you can't work out.
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