Quote:
Originally Posted by The Real BigGuy
No, it is a good business man treating his customers the way they want to be treated. It is how you build a strong business.
I spent 45 years in sales & sales/BD management. I never understood why business owners paid thousands of dollars to send sales people to sales seminars that told you to be nice to your customers and treat them respectfully and how they wanted to be treated. Isn’t that common sense?
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I know the routine; I was in a service business for 35 years. You treat everyone with respect, even the ones that don't deserve it, but respect is a two-way street.