Sounds like an awful night, sorry you folks had such a lousy time. Oddly, I think I would have really enjoyed the weather out there; bet there's others on here that would have as well...
Guess I'll go out on a limb and say the boat handled the weather like it was supposed to so why would they need to feel compelled to offer a refund? I think a refund would be in order if the cruise was cancelled, but thier cancellation policy was clearly stated prior to the cruise. I don't think any cruise lines offer refunds for wind waves and rain unless they cancel, but I don't know for sure.
I think the unfortunate man in the wheelchair should have decided against taking a wheelchair on a boat in terrible conditions. I do hope he's OK.
Prior to when the boat turned boradside to the waves, did the captain or any crew announce that the boat was going to roll and that pasengers should brace themselves? They should have.
One could counter that the almighty dollar is what compelled the passengers to take the cruise as well...
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