Quote:
Originally Posted by Amy.Anna
This is so uninformed and dangerous that it doesn’t merit a response beyond this. Go do some research on the dangers of mishandling of personally identifiable information (PII) and come back and do a report for the class. Also, utilities are a vital part of our public infrastructure, not some hobby. Let me know when AI does something other than confidently lie to me.
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Amy, NHECs customers are readily identifiable by their location (NHEC's territory) and easily obtainable public records via tax records, GIS maps, and for a determined person, companies that will tell you almost everything you want to know about a customer based on their address.
It is ridiculous that board members are denied access to any information concerning the company they are governing.
Of course, your point about personal customer information is an obvious canard, a distraction, I seriously doubt any board member is interested in customer info, beyond usage and revenue.
The issue that Leo brings up is denial of access to purchase contracts and financial information. That is absolutely within the purview of a board member and honestly is negligent if the board doesn't regularly review this information and delve into the information that is used to put financial reports together. If there is question about a contract, or "sensitive" legal negotiations, the board should be in the loop and making suggestions, not cast aside and ridiculed for their efforts. The board is elected by the COOP members as our eyes and ears, shutting them out is shutting the COOP members out.
Your concern about board members having access to this information is.... well, concerning.