A comment regarding using speedtests. I use Oogla and Google speedtests, as well as the company sites, like Spectrum, to get an idea of what I'm getting for speeds with the "stuff" I'm using. I use a laptop for my internet activities, not the latest and the greatest, as well as cameras, wireless and ethernet; not a cell phone person! Modem/router or ONT are right in front of my lounge chair in my living room where I do my internet stuff about 15 feet away and no obstructions in line of sight.
For 1 gig service, on my laptop, Spectrum was getting 350-400 Mbps download. When I switched to Fidium, I was happy that I got 500-600 Mbps consistenly for the first few months. I'm concerned. Presently, for the last week or so, my laptop can't get more than a little over 100Mbps from Fidium.The same number of devices usable. Don't know if this a temporary glitch due to "network provisioning" by Fidium as it continhes to uplaod cutomers near me or what.
My Android phone and the wife's I-phone both get around 1100+ Mbps for the same networks. I'm aware that equipment has an effect on speeds . However, I'm comparing the same equipment between two carriers.
If a technician comes to your place after install, notice if he or she is using a cell phone to tell you what you're getting for the speeds you're supposed to get.
I've just ordered a modem and router from Spectrum, again, for my own comparison and then I'll cancel one or the other, while waiting for NH Broadband to come for their install. Don't want to buy my own modem/router or ONT yet.
|