Last note on this from me.
I just got off the phone 1-844-434-3486 with a Fidium tech. Mentioned that I still wasn't getting online. He checked my ONT and Router from there and said the router was the problem (not the system, like before). He said to check the A/C connection on the router. I pushed in the connector on the router and the AC jack on the wall plug, and I got the Fidium internet back! Hallelujah!
Google speedtest ... down/up 472/498
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