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Steveo · 11-02-2006, 11:38 AM

Metrocast did respond to my email as follows:

Good Morning Mr. ,

Thank you for your email. Your service has been suspended for the
winter dated 10/31/2006.Please disregard any bill you may receive. I would
like to apologize for your inconvenience, due to the seasonal disconnects
and billing our call volume has been extremely high. Please feel free to
email at any time if this works better for you. As MetroCast updates our web
site, in the future you will be able to request service to be disconnected
through our web site.

Thank you,

Brenda
Customer Service
1-800-952-1001
Ext. 644

To be fair they did respond quickly (1 1/2 hours) to my email.

11-02-2006, 11:38 AM	#16
Steveo Senior Member Join Date: Apr 2004 Posts: 524 Thanks: 47 Thanked 123 Times in 63 Posts	To be fair Metrocast did respond to my email as follows: Good Morning Mr. , Thank you for your email. Your service has been suspended for the winter dated 10/31/2006.Please disregard any bill you may receive. I would like to apologize for your inconvenience, due to the seasonal disconnects and billing our call volume has been extremely high. Please feel free to email at any time if this works better for you. As MetroCast updates our web site, in the future you will be able to request service to be disconnected through our web site. Thank you, Brenda Customer Service 1-800-952-1001 Ext. 644 To be fair they did respond quickly (1 1/2 hours) to my email.