Quote:
Originally Posted by frank m.
We have had Breezeline for a million years and just got fiber from NH Broadband installed yesterday for internet and phone. It seems to be working at least as well for a lot less money, but be aware that they are a much different sort of service. Their contractor comes in and installs it and leaves. There is no explanation of how to use any of its features (if it has any) or how to set anything up. As far as I know, there is no technical support or literature. No email address. No voicemail. No remote access. No phone number to call if you have questions. So if you, like I, are not technical, it might not be a good option. Breezeline is tough to reach and deal with, but at least there is someone to talk to if you wait long enough. How often did Breezeline have to send a bullet to fix my modem and who do I call if I need that now? I have not terminated with Breezeline yet and will keep it as a back-up for a few weeks to make sure this works for us.
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NH Broadband technical support:
Phone: (866) 431-7617
Email:
support@nhbroadband.com
This is right off of their website home page,
www.nhbroadband.com