I don't think the Big Boxes do repairs.
When I worked for HD, we would order the Ariens online for the customer to get White Glove Ambassador status... but that would be delivered from the local repair shop. They would assemble the unit, fill with gasoline and oil, assemble the units, fill out the warranty information on the customer, and deliver the unit.
In Tilton, I would always try to use Belmont Hardware. Easy to find, and really would rather sell parts and service rather than carry a bunch of inventory.
|