I used to run into the BS TheProfessor describes but they seem to have straightened some things out. Yes, if you have deliveries made via a phone call which I also do you need to give them a good week in advance, no real biggie. I own the tank no hassles there. When I used to call other (more reliable) companies for deliveries I found them to be more than Amerigas, don't know if that's the case now.
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