Quote:
Originally Posted by tis
i agree, it's amazing how busy everybody is. The one thing I do say as mentioned above though, is that they should just leave a message saying they are too busy to take on any more customers for a while or something to that effect?
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Sometimes they/we are not busy. But we have bad contact information.
My frontline will transfer a call to me, and the customer will leave contact information at the end. But sometimes that is after the voicemail has stopped recording.
It drives me nuts. Somewhere out there is someone that needs an answer, and no way to contact them.
For one right now, I have bad contact information. Email bounces back, and no phone number.
Others leave just their cell number, but then the mailbox is full.