Quote:
Originally Posted by tummyman
I finally got to someone at Verizon. Here's the deal....they have a software app that will make the spam better. However, it just smooths over the problem. But if you will pay an added $3.99/month, then you can get their "premium" app that will block all calls from a specific area code. So they want to make money off us for something they can immediately fix. NFW !!!!!!!!!! There are specific 8XX area codes where all this crap comes from, but you need to pay to stop them. And it is illegal to boot as has been pointed out in prior posts, but the phone companies allow this to go on as long as they can make more money off subscribers. And it isn't unique to Verizon...same issue on T-Mobile. Bottom line..they don't care and would rather have all this crap using their bandwidth than fix the problem. Customer service is an oxymoron !!! Just pay your bill and shut up.
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I'm surprised you got a real person to talk to!
There is no such thing as customer service anymore unless they can sell you something!