Quote:
Originally Posted by trashman
Ugh, I am compelled to chime in. Last winter they "Superior" cashed our check but applied it to another persons account. So, our cottage was on shutoff as a result. I was unaware until I stopped up for a random Friday night last February to find the house as cold as outside. The oil tank was empty, but probably not for long as there were no burst pipes. I got on the phone and was never made to feel certain someone was going to be there the next day to fill us up. All I could do was threaten lawsuit for their negligence should the house flood. The woman wanted nothing to do with giving me comfort that someone would be there. Thank God, they did show up. And then, to make matters worse, the guy overfilled the tank.....oil everywhere. "Didnt hear the whistle". He wasnt sure he had a spill kit to which I told him "of course you have one in your truck". And he did. They got a small crew out to clean it up but it still smells, nearly a year later. Just a horrible experience. I fully intended on finding someone else but life moved on.
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Your ultimate experience sounds like an actual lawsuit may have been in order in light of the damage caused to your property.
Hopefully their Insurance Company stepped to the plate, but did they if you now are experiencing that nasty odor?
You'll never be able to sell that property and get the true value unless and until you can forever rid the home of that obnoxious smell.
Best of luck!