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codeman671 · 12-10-2006, 01:08 PM

We purchased our first Optima from Great Bay, or second Optima came from Sundance Spas and Solariums in Amherst. I found the pricing from Amherst was quite a bit better and they had the model and color that we wanted in stock instead of waiting 5 weeks. I never used them for service, we have always used Great Bay as we have always lived on the seacoast. Overall Great Bay has been decent, I had one issue last year where my tub died due to a warranty issue and the pipes froze. I got charged $300 in service fees for dethawing it (the tub repair was covered), I am still pissed about that one...I like Randy in sales, Chris and Tony are good too.

There is a Sundance dealer in Meredith who I thought was affiliated with the one in Amherst, but I am not sure. As far as concrete vs pavers I would be careful there, the electrical inspector for Dover Jim Maxfield was the one that gave me the spiel on it, he really knew his stuff and had held classes locally to train the local electricians on the new code.

12-10-2006, 01:08 PM	#14
codeman671 Senior Member Join Date: Jan 2005 Posts: 3,547 Thanks: 222 Thanked 831 Times in 502 Posts	Pmj We purchased our first Optima from Great Bay, or second Optima came from Sundance Spas and Solariums in Amherst. I found the pricing from Amherst was quite a bit better and they had the model and color that we wanted in stock instead of waiting 5 weeks. I never used them for service, we have always used Great Bay as we have always lived on the seacoast. Overall Great Bay has been decent, I had one issue last year where my tub died due to a warranty issue and the pipes froze. I got charged $300 in service fees for dethawing it (the tub repair was covered), I am still pissed about that one...I like Randy in sales, Chris and Tony are good too. There is a Sundance dealer in Meredith who I thought was affiliated with the one in Amherst, but I am not sure. As far as concrete vs pavers I would be careful there, the electrical inspector for Dover Jim Maxfield was the one that gave me the spiel on it, he really knew his stuff and had held classes locally to train the local electricians on the new code.