I too was victimized by Amerigas. Was a customer for three years. Had to call to find out about a pre-buy. This year they would not let me pre-buy as I "didn't use enough".
After checking with friends, I called EnergyNorth. What a difference, very professional and the price is $2.99 as opposed to $5.39. The final insult from Amerigas is that the charged me $80 to pick up their tank which they left sitting on my lawn for three months, all the while charging me $20 a month for fees. I can honestly say I never had a single transaction with Amerigas that I felt I had been treated fairly. Have I mentioned a $500 charge to hook up a stove and dryer??
I do not understand how they stay in business and they surely don't understand about customers.
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