I'm not going to name names, but I've found inconsistency with a very big marina. They have some very good technicians/mechanics and they can fix anything. When I had a fuel problem in my first boat, they stopped everything and fixed it in an hour, on a holiday.
But they also have helpers, these guys can often cause more damage than they fix. I had one come to fix a rain leak under warranty, he tracked mud and little rocks in his boots scratching the gel coat. 10 minutes to squirt a little RTV and it took me an hour to buff out the scratches. One guy forgot to turn off the AC before changing a GFI, sparks flew. They always get grease and dirt on stuff. Now I just fix the little things myself.
On the good side, I have had good service from Dave's Motorboat Shop and NH Mobile Marine Service. NH Mobile are people who run TowboatUS on Winnipesaukee
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