Eagle - imagine if they had just answered your email with a a quick "sorry, please come back". Instead, nothing. They obviously don't care that you spent a lot of money there and felt taken. I am somewhat obsessed about this topic as I worked there as a teenager in the late 70's and early 80's and remember what a funky and classy joint it was. I met Henry Fonda there when they were filming "you know what" movie. Lynn Seley probably couldn't boil water but she could run a restaurant and obsessed about "details" like steamed veggies and mashed potatoes. It's sad to see the place becoming another aloof, tourist rip-off.
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