Quote:
Originally Posted by idigtractors
Are you saying, for the regular price he does a so, so job, but if you give him a little extra $$$ he does a fantastic job?? Whoops, an overwhelming job. 
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As a customer, you always feel special and want to come back if the business you're dealing with goes the extra step.
If you are the one providing the service, you always want to do a little extra for the customer who pays a little more for work that's done well.
Anybody who strikes up relationships like those do well; for all others, it's a crapshoot.