[idigtractors]

Originally Posted by This'nThat

As a customer, you always feel special and want to come back if the business you're dealing with goes the extra step.

If you are the one providing the service, you always want to do a little extra for the customer who pays a little more for work that's done well.

Anybody who strikes up relationships like those do well; for all others, it's a crapshoot.

I'm sorry regarding my comments as they were meant to be a tongue and cheek comment.