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Old 03-21-2008, 05:57 PM   #1
mcdude
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Default Did you use your Debit Card at Hannaford's in Gilford or Alton in February?

I was contacted by my Credit Union this week and informed that they were issuing me a new debit card. When I called to inquire I was told that it was because I had used the card at Hannaford and since they had a data breach it was now "compromised".

Has anyone else been contacted by their financial institution or noticed any irregularities on the most recent statement? BEWARE!
Quote:
A Message From Hannaford CEO Ron Hodge
Dear Customer:
Hannaford has contained a data intrusion into its computer network that resulted in the theft of customer credit and debit card numbers. No personal information, such as names or addresses, was accessed. Hannaford doesn’t collect, know or keep any personally identifiable customer information from transactions.
We sincerely regret this intrusion into our systems, which we believe, are among the strongest in the industry. The stolen data was limited to credit and debit card numbers and expiration dates, and was illegally accessed from our computer systems during transmission of card authorization.
The intrusion affected Hannaford stores, Sweetbay stores in Florida and certain independently-owned retail locations in the Northeast that carry Hannaford products.
For more than 125 years, Hannaford has been dedicated to earning customer trust, and we want to provide you with these recommended steps:
- Carefully review your financial institution and credit card statements, and immediately contact your credit card company or issuing bank with any questions or concerns about individual charges.
- For more information or with questions, please call our Customer Information Center at 866-591-4580.
Hannaford is cooperating with credit and debit card issuers to ensure those customers who may be affected by the theft are protected. We also alerted law enforcement authorities, and are working closely with them to help identify those responsible.
We realize this incident may raise concerns and questions for our customers, and we sincerely regret any inconvenience this attack on our system may cause you. As always, we appreciate you choosing to shop at Hannaford. We remain committed to providing you with the finest foods and a clean, friendly and secure shopping experience.
Sincerely,

Ronald C. Hodge
President and CEO
Hannaford
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