Quote:
Originally Posted by GrandmaBig6
Last year my step son and his family rented a house off Cyberrentals in August. The house was very nice, much nicer than the one we rented and for less money. He was even considering renting from them again this year, but when it came time for the owner to return his deposit the check bounced. After several calls and emails that were unreturned he finally reached them at the beginning of October. He told her what happend and she apologized and promised to get a checkout for the deposit $200.00 plus the reimbursement for the bounced check right away. The new check came a few weeks later and that one bounced too. He is quite discouraged from renting from this site again. He has decided to give up the asking for the deposit, he says its not worth the aggravation. I on the other hand would have followed her to the end of the earth for my money.
Not sure what can be done renting off a website, but I see the house is back on the website.
We've always rented our houses for the past 15 years thru a real estate and have had no problems. Last year we went searching on our own to save money and dealt directly with the owner - not again.
Good luck with your search.
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I think this stinks, but as a person that uses cyberrentals, I have set up a separate account with my bank to hold deposits and security deposits, and I keep a record of everythign and I mail everythign with a return receipt to make sure I know things have been received. I think the issue your son had is a rare occurance, and it stinks but I do not think it is a bad site at all, I have used it before and friedns have to with out any issue either renting or having a place to rent. The reason I chose to go this route is that my wife and I rent very cheap for being on Lake Winni because we used to rent up there at higher prices and it is a little out of control and we wanted to build a repeat base of which we do not plan to gouge, and at rented with either Preferred, although an excellent service and nothing bad to say about them or any other real estate places, giving them 20% is a tough nut to crack, and also they wanted to know when I was going to be up there so the can try and trent it the rest of the time. Having the jobs that my wife and I have we cannot set a schedule for them.
I have been given the idea of renting only Sunday through Friday and that way being able to enjoy the weekends up at the lake at teh same time making sure it is clean for the next person for a Sunday check in, which I will wait until they arrive to drop them a key, plus I get to meet them. A security deposit depending on the week can pay off big time, we have done one for bike week and race weeks, also July 4th week. Otherwise I charge a $25 cleaning fee ontop of the rental but I provide the linens and bed sheets and chairs for teh beach. That way I can regulate that clean sheets go on the bed each week and there are always clean towels.