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Old 05-21-2008, 12:45 PM   #10
KnotKnormal
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Location: Medway, MA
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Default SeaTow v. TowBoatUS

I had TowBoatUS up and until last year. I needed the service for the first time--we got a tow rope caught up in the prop and needed to be towed in. I called TowBoatUS, gave them my membership number and they said they were busy dealing with someone else and told me to call SeaTow and submit the receipt for reimbursement.

I couldn't argue.....I'm sure the emergency they were dealing with was more lifethreatening than my family drifting away in the Broads. And on a Saturday, the fact that TowBoatUS only has one boat on the lake was a little disheartening.

I'm sure you know what happened next....

We got towed into the dock by SeaTow, paid our $200+ bill, submitted the receipt to TowBoatUS, and never received reimbursement. We were told by TowBoatUS that we needed to be in a life-or-death situation to be eligible for reimbursement. They didn't care if I was instructed by the local TowBoatUS skipper and even transferred by the skipper to SeaTow, it had to be a lifethreatening emergency.

Needless to say, I've signed up with SeaTow this year. They have 3 boats on Winnipesaukee on the weekends. I'd suggest to everyone else to give Capt. Dan Perron a call at 603-393-5874 a call and sign up.
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