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upnorth · 05-28-2008, 09:36 AM

I wanted to Echo Fatlazyless regarding the Sears Plymouth store.

We just bought a set of appliances from the Gilford Sears store, which were delivered to the house last Tuesday. When we arrived this past weekend, we realized that the fridge was the wrong one (honestly, not sure if it was us or Sears Gilford). Easy enough, right -- Sears is known for exceptional customer service -- so all I need to do is call Sears on Tuesday after Memorial Day (their answering machine said they were closed for the Memorial Day weekend, but would return Tuesday) to arrange a fix -- only to learn that the number is disconnected!

I called the Plymouth store to help us out. I wanted to put a plug in for them as well. So far, they have been exceptional with their service and are jumping through hoops to help us out.

05-28-2008, 09:36 AM	#12
upnorth Senior Member Join Date: Jan 2005 Posts: 64 Thanks: 0 Thanked 2 Times in 2 Posts	Plymouth Sears I wanted to Echo Fatlazyless regarding the Sears Plymouth store. We just bought a set of appliances from the Gilford Sears store, which were delivered to the house last Tuesday. When we arrived this past weekend, we realized that the fridge was the wrong one (honestly, not sure if it was us or Sears Gilford). Easy enough, right -- Sears is known for exceptional customer service -- so all I need to do is call Sears on Tuesday after Memorial Day (their answering machine said they were closed for the Memorial Day weekend, but would return Tuesday) to arrange a fix -- only to learn that the number is disconnected! I called the Plymouth store to help us out. I wanted to put a plug in for them as well. So far, they have been exceptional with their service and are jumping through hoops to help us out.