We stopped at Waldo Peppers on Saturday morning shortly after 11 am for lunch, and ended up with the worst breakfast buffet we've ever had.
After waiting for at least 10 minutes for a waitresses and menus, we decided to order the lunch specials on the white board and learned that only breakfast is served until noon and that the breakfast buffet was available and would be open until noon.
Ok, so everyone in our party of four ordered the breakfast buffet.
When we got to the breakfast buffet we were surprised at the lack of food on the buffet. The scrambled eggs tray was nearly empty with the scrambled eggs that were left in the tray being hard and stuck to the bottom of the pan. The biscuits for the sausages gravy and biscuits were gone. Most of the trays were either nearly empty or were empty.
When I asked about getting more food on the buffet, I was told that food is not put on breakfast buffet after 11:30, but we could get more food if we asked for it. So we asked for biscuits and one biscuit was brought to our table. Then asked again for more biscuits and another biscuit was brought to our table.
Several times when we could get our waitress’ attention, she complained about being over worked and being short handed. When we wanted coffee refills, we had to ask another waitress because ours was on the phone.
I considered complaining to someone, but it was clear our waitress was having a really bad day and there were not other staff other than waitress in the restaurant.
Seems that the new Waldo Peppers is Waldo Peppers in name only.
The new Waldo Peppers misses the mark on:
* Personal service
* Friendly staff
* Having a very profit focused policy, by not refilling the breakfast buffet
* Not paying attention to the food on the buffet and having lousy food that should not have been served