Tone of reviews
There is a difference between constructive criticism and down right nasty and inflammatory. Reviews are wonderful, but I agree, some of the posts are unnecessarily cruel and damaging. Tact can be very useful and many should consider learning how to implement it, as well as, their choice of words.
Lets take someone saying for example, "It was low grade dog food" as compared to, "I have had better across the lake."
To be overly critical of the food or service won't help anyone except for the person venting. Ulterior motives can be the culprit behind such posts and should be discouraged.
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