[sea_n_ski]

Even though we live in So. NH, we make it a point to shop and have dinner in Meredith every Christmas. Bootleggers, Yikes and Oglethorp's are the best stores to shop in and have wonderful merchandise. They each bend over backwards to help you out. We do this so they can stay in business and to show our appreciation for being there during the summer. Its not convenient, but we have done this for 10 years. This year my 13 yr old daughter went into Innsfree Bookshop and bought a couple hardcovers for her sisters. Once we got home she found they had read them already. We tried returning them and Innsfree said "No refunds only store credits". I explained that $34 was a lot for a 13 yr. old and that she had no way of using a store credit. They were extremely rude and suggested I give my daughter the money and I use the credit! They handed me the credit. I told them that they were about to lose a very good customer who has faithfully made purchase for 10 years. Now there were 3 of them pointing to a silly sign that said " No refunds". Give me a break. It was like they were ready for a fight in whihc they felt justified for their bully like actions towards a little girl. I explained to them if I went to Barnes & Noble they would give me a refund and now my daughter doesn't have money to buy her 2 sisters presents. The said " That's your problem". I gave my daughter the money and no I have this worthless credit. Can you believe this? We are in a recession and they are biting the hand that feeds them. I have always disliked going into Innsfree because of their attitude. Now I don't have to worry about it, because I never setting foot in there again and I suggest you do the same.