[jeffk]

I know PSNH put their meter readers on other duty during the ice storm repairs so bills were being estimated at that time.

There were a lot of people sitting in the dark for 2 weeks and right after power came back on they got their bills. They expected low bills because of no power use but because the bills were estimated they came out higher than the comparative bills for last year. That was adding insult to injury for the people who struggled for 2 weeks without power. I understand what PSNH did but they could have explained it better. Eventually they do a real reading and everything balances out.