Quote:
Originally Posted by Pineedles
I'm sorry I have to say this (sign of the times), but I suspect it was a planned course that PSNH conducted. How can an electric user that normally shuts down during the winter months get a full "winter usage" estimated bill when they never used the electric to that extent in the winter before? Someone at PSNH had the brillant idea to do this to help their cash flow. Some investigation needs to be done! They knew they could offer "sincere" apologies after the fact, but their "cash flow" would be helped by those who just turned over the cash, no matter how long they could actually hang on to it. Are there any overseers of NH public utilities listening?
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Could be, but my guess is that most people called to complain BEFORE sending a crazy high payment. So the cash isn't really flowing.