[LoveBitesPastryShop]

I thank you for bringing your concerns to my attention. I am very disheartened to hear that your experience with my business was not a positive one. If you’d be so inclined I would very much welcome the opportunity to try to rectify that. I take costumer complaints very seriously and will always work very hard to please everyone. Should you find your self in need of a dessert I hope that you would consider giving us another try, I would very much like to serve you.

I would like to take a minute to address the recipe issues you had mentioned. I read your concerns and find them to be valid, though a bit misinformed and would like to respond in order to clear the air. As I stated very clearly in my first post “Most of our recipes have remained exactly the same, a few changed for the better according to our patrons…” As SamIam has already pointed out there was a great deal of concern by myself, as well as with the former owners that if I deviated too much from the recipes the former owners used that people would complain. When I took over this business, along with a great deal of other things, I received an entire bookcase filled with cook books, none authored by the previous owner, as well as a large binder filled with photocopies of recipes from various magazines, as well as recipes sent over e-mail by various people. So it would seem that just like myself, the former owners of Love Bites also used recipes that they did not create on their own. While there are some dessert ideas I have formulated myself most are a derivative of recipes someone else had created. A new menu item I just tried a few weeks ago comes to mind, our Peanutbutter cup cake, if you like Pb cups, you’ll love this cake. While I certainly was not the one to come up with the idea that chocolate and peanutbutter compliment each other nicely, it took a customers request, and some current recipes tweaked to work for this particular dessert, and viola I had put together a cake that will undeniably have a permanent place on my menu. I currently have on my clipboard two recipe cards from a customer that belonged to his grandmother. He has asked me to create these two desserts for him and I will do so proudly and hope that I can recreate the flavor this customer grew to love as a young child and into an adult. Dessert ideas can come from many different places, and the recipes for a particular dessert can be found in duplicate almost every where you look. Do you have any idea how many different ways you can make a simple vanilla cake? Google it some time, it’s mind boggling, however you’ll find that they are all just derivatives of the same base recipe. What it all comes down to is this, when I took over this business I also took over the right to lay claim on anything that leaves my kitchen, good, bad, or indifferent.

I hope that I have addressed your concerns and would welcome you and anyone else who has any further issues to give me a call. My ear is always open to comments, concerns, or ideas for improvement.

Thank you again for bringing your concerns to light and for taking the time to read this.

Best Regards,
Darcy