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Winni1952 · 06-03-2009, 07:47 PM

My wife and I decided to stay at the inn while our home on Rattlesnake was undergoing construction over the Memorial Day weekend. Hearing that it had been totally renovated we expected to have a nice and relaxing weekend with newly appointed surroundings.

We stayed in a deluxe room which was anything but.The room consisted of a couple of furnishings that were brand new and then others that were falling apart. They neglected to supply the room even with tissue but the most disturbing part of our stay was the room being overrun with ants.....even in our bed.ALOT OF THEM!!!!

We complained to the desk and were told that housekeeping would be informed and we would be contacted. Well we never heard a thing so we went out and bought ant and insect spray in order to get rid of our unwanted guests.

Upon checkout we again made the front desk person aware of the situation and our displeasure with our stay.As he was checking us out on the computer he said he would credit us one night stay but when the statement was handed to us he had charged us in full saying the software was new and he would have to ask his manager how to do a credit!!

Well we waited and waited without any one contacting us....so my wife contacted the manager and much to her dismay the manager went round and round making this excuse and that about this being their first weekend open and what did we expect since we were given a reduced rate for the weekend.Finally she somewhat agreed to possibly crediting us but she did not know how to do it since there was new computer software!!!!!!She promised to call back today to let us know.....guess what! Right!

Obviously... we will not recommend any of our guests to stay at the Wolfeboro Inn this summer....THANK GOD WE DID NOT EAT THERE!

06-03-2009, 07:47 PM	#6
Winni1952 Senior Member Join Date: Mar 2009 Posts: 57 Thanks: 2 Thanked 11 Times in 5 Posts	Wolfeboro Inn....stay away for now!! My wife and I decided to stay at the inn while our home on Rattlesnake was undergoing construction over the Memorial Day weekend. Hearing that it had been totally renovated we expected to have a nice and relaxing weekend with newly appointed surroundings. We stayed in a deluxe room which was anything but.The room consisted of a couple of furnishings that were brand new and then others that were falling apart. They neglected to supply the room even with tissue but the most disturbing part of our stay was the room being overrun with ants.....even in our bed.ALOT OF THEM!!!! We complained to the desk and were told that housekeeping would be informed and we would be contacted. Well we never heard a thing so we went out and bought ant and insect spray in order to get rid of our unwanted guests. Upon checkout we again made the front desk person aware of the situation and our displeasure with our stay.As he was checking us out on the computer he said he would credit us one night stay but when the statement was handed to us he had charged us in full saying the software was new and he would have to ask his manager how to do a credit!! Well we waited and waited without any one contacting us....so my wife contacted the manager and much to her dismay the manager went round and round making this excuse and that about this being their first weekend open and what did we expect since we were given a reduced rate for the weekend.Finally she somewhat agreed to possibly crediting us but she did not know how to do it since there was new computer software!!!!!!She promised to call back today to let us know.....guess what! Right! Obviously... we will not recommend any of our guests to stay at the Wolfeboro Inn this summer....THANK GOD WE DID NOT EAT THERE!