Wolfeboro Inn Service
Clearly, [I]service[I] is the most frequest complaint in this site relevant to the Wolfeboro Inn. And, clearly, Ms Beranger reads this site. Now, all she has to do is connect the dots between service and supervision and most of her problems will go away. This is Hotel Management 101, not rocket science.
The Inn is part of a larger management enterprise and maybe the local management staff could benefit from mentorship training from some of the people in the other properties.
Some of the complaints are too elementary to let go unchecked, particularly the waiting times and service times. Again, back to Hotel Management 101 - it is standard in the industry to get people to their seats on a timely manner, then get them drinks, or something, to keep them occupied until you can get their order.
I think Ms Beranger holds the answers to her problems in her own hands, she just needs to saturate the public with service and hope for the best.
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