We went to the Lobster Pound over the weekend with a large party. The dining room was fairly empty, but the patio seemed busy. Overall, the quality of the food was very good, but the service was horrific. We had three people in our party (including me) not receive their meals; two of the meals did come out one hour after the first meals were served. I waited for my meal and after 2 1/2 hours of being there I was just ready to leave. We ended up talking to the manager twice and she did adjust the tab to try to make things up to us.
In most restaurants the service is good with a large party as the waitress realizes that there is a large potential tip. In this case, we had the invisible waitress and the worst service we have ever had anywhere.
Since the manager was stand up and the quality of the food was quite good, we will give them another shot later in the year.
Jetskier
