Rude Service at Forever Bonnie in Meredith

[dragonfly03246]

It's my birthday and we went tonight and had an appointment to have my nose pierced. I called and made the appointment for 5 and was told it wouldn't be a problem because she didn't have any other appointments that day. I then called to say we would be late and she said it's no problem and she was doing a tattoo but she should be done around 5:30 and she could squeeze me in between tattoos.

When we walked in she barely acknowledged us but told us she would be with us when she was done. We waited until quarter of 6 then walked outside for some fresh air. She never said a word to us the entire time we waited. I went back inside and the look on her face was nasty and gave me the impression we were interrupting her, but I asked her how long she would be. She gave me an attitude right away and said, I really don't know, maybe another 15 minutes? I then said to her, "I made an appointment". She said, "I realize that but I had a walk-in and they come first, I'm not going to rush a tattoo for your piercing." I told her I understand that but I made an appointment and it should have been honored. I don't understand how ANYONE can take walk-ins before appointments. How is that good business practice? Besides, as nice as I was she was EXTREMELY rude and inconsiderate. I wouldn't recommend her to anyone.