Margate Resort Disaster

Sue Doe-Nym · 09-08-2016, 09:12 AM

Friends of ours were in the area for a wedding the end of August and booked a 3 night stay at the Margate "RESORT". There was an uninvited guest in the form of a mouse, and nobody on staff was of any use getting rid of the critter. The management didn't want to make any concessions on the bill, but FINALLY gave them a credit of 50% off one of the 3 nights. I would call that inadequate compensation, especially since they had to nag to get even that!

Major · 09-08-2016, 09:18 AM

Quote:

Originally Posted by Sue Doe-Nym

Friends of ours were in the area for a wedding the end of August and booked a 3 night stay at the Margate "RESORT". There was an uninvited guest in the form of a mouse, and nobody on staff was of any use getting rid of the critter. The management didn't want to make any concessions on the bill, but FINALLY gave them a credit of 50% off one of the 3 nights. I would call that inadequate compensation, especially since they had to nag to get even that!

I've lived in the area for nearly 40 years, and have never heard a good thing about the Margate. I've known several people who have stayed only one night while committing to multiple nights because it was so bad. I always steer friends to the Mills Falls/Church Landing facilities. While expensive, I've never received bad reviews.

SIKSUKR · 09-08-2016, 09:20 AM

Probably inadequate but I'd hardly call a mouse a disaster, even as much as I dont like seeing them in my living space. A room change would have been in order.

LIforrelaxin · 09-08-2016, 09:21 AM

Quote:

Originally Posted by Sue Doe-Nym

Friends of ours were in the area for a wedding the end of August and booked a 3 night stay at the Margate "RESORT". There was an uninvited guest in the form of a mouse, and nobody on staff was of any use getting rid of the critter. The management didn't want to make any concessions on the bill, but FINALLY gave them a credit of 50% off one of the 3 nights. I would call that inadequate compensation, especially since they had to nag to get even that!

Really? Come on... Because of a mouse, your friends want compensation?? Really????? Now I can understand giving them a bad review, because they staff was not attentive.... But if we are talking about a single mouse here, and not a infestation, what the big deal....

There is either more to this story, like the bed being covered in mouse poop or something... Or you and your friends are making a mountain out of a mole hill....

bilproject · 09-08-2016, 09:34 AM

Had different guests stay there 3 times over three years. Same story each time mice in the room staff did not care. There is never just one mouse the place is infested. Four years same story the walls must be filled with mouse excrement. Place is a dump.

Rattler · 09-08-2016, 10:52 AM

Agree that the mouse is minor stuff, but the Margate is, in my opinion, one of the worst resorts in the area. It is, as a poster says, a dump.

It's apparent that the owners spend very little on maintenance, improvements or upgrades. The place needs a major facelift.

The Margate staff is more than uncaring -- surly is maybe a better description.

It's too bad -- they have one of the best locations on the lake. However, like many businesses in the lakes region that cater to tourists, it appears that they choose to keep their after-expenses income as profit and invest very little in repairs, maintenance, improvements or expansion.

dpg · 09-08-2016, 11:29 AM

Quote:

Originally Posted by bilproject

Had different guests stay there 3 times over three years. Same story each time mice in the room staff did not care. There is never just one mouse the place is infested. Four years same story the walls must be filled with mouse excrement. Place is a dump.

They stayed three times and saw a mouse each time? I can see giving them a second chance but wouldn't you say the hell with the place after the second time????? It's not ok to be seeing mice in your room but shame on them for going back THREE times...

Sue Doe-Nym · 09-08-2016, 11:45 AM

No....they were booked for 3 nights in one visit...saw mouse last night there....had minor child with them. This was not a "disaster" in the true sense, but the staff basically did nothing, and management clearly didn't care. These people will not go back. The original post was to get the message out there.

dave603 · 09-08-2016, 12:31 PM

We were going to stay there for a weekend getaway, but not after looking at their Yelp and a few other site reviews.

KPW · 09-08-2016, 12:54 PM

Quote:

Originally Posted by dpg

They stayed three times and saw a mouse each time? I can see giving them a second chance but wouldn't you say the hell with the place after the second time????? It's not ok to be seeing mice in your room but shame on them for going back THREE times...

They stated different guests.

dpg · 09-08-2016, 01:25 PM

Quote:

Originally Posted by KPW

They stated different guests.

Yup your right, my bad!!!

radioman · 09-08-2016, 02:05 PM

If you see a mouse in the room (especially during the day) as others have said, a infestation is probable. Be certain to stay away from the dining room as mice are searching for food.
Where is the Laconia Health Dept??? When needed!!

ITD · 09-08-2016, 02:22 PM

Mice is a big deal to me, I would not stay there. Mice are nasty creatures, they do a lot of damage and spread disease. When you see one, there are 10 more where that one came from.

Outdoorsman · 09-08-2016, 05:06 PM

Quote:

Originally Posted by Sue Doe-Nym

Friends of ours were in the area for a wedding the end of August and booked a 3 night stay at the Margate "RESORT". There was an uninvited guest in the form of a mouse, and nobody on staff was of any use getting rid of the critter. The management didn't want to make any concessions on the bill, but FINALLY gave them a credit of 50% off one of the 3 nights. I would call that inadequate compensation, especially since they had to nag to get even that!

I will assume that they saw the mouse on their last day there. Given that, $100 off the bill for seeing a mouse is not a bad deal.

Now if they saw the mouse on the 1st or 2nd day of their visit and stayed the remaining days, that is an entirely different story.

rick35 · 09-08-2016, 06:35 PM

Several years ago my wife and I spent a weekend in New York City. We stayed at a higher end Marriott right in Times Square. It was a really nice hotel but we heard noises that sounded like critters. When I was telling the front desk guy about it one of the other front desk guys heard the discussion and joined us. He almost laughed when we told him our room number which didn't make me feel better. Then he told us that Sea World was going to be on Good Morning America the next morning and had the room right above us and had baby penguins in the tub. Now thats infestation I would love to have seen! I didnt get a break on the room.

dave603 · 09-08-2016, 08:34 PM

Hope you didn't get the Salsa there!

Besides that I wouldn't expect bad things to happen in a big city, including bad things that have happened to me even in Boston big priced hotels I've stayed in.

I do expect some place clean and nice at a so called resort in New Hampshire.

Hillcountry · 09-09-2016, 06:21 AM

Perhaps it should be renamed "The Mousegate Rodent Resort"

acg123 · 09-09-2016, 08:15 AM

My family has vacationed at the Margate for a week each summer for almost 10 years. We rent 2 rooms, and have never seen anything like the original poster. We look all over for other options, but always end up at the Margate. The main reason is the location, beach and docks. The service is so-so, the facilities are ok, and the price is reasonable. We have had the occasional issue, and I agree that they are not good at responding to any specific customer concerns. I'd add that they over-chlorinate the indoor pool, so make sure any kids wear goggles. But in the end, the kids have a blast, the beach and docks are very convenient, and I'm always happy when I'm on the lake!

09-08-2016, 09:12 AM	#1
Sue Doe-Nym Senior Member Join Date: Jul 2009 Posts: 1,427 Thanks: 745 Thanked 791 Times in 414 Posts	Margate Resort Disaster Friends of ours were in the area for a wedding the end of August and booked a 3 night stay at the Margate "RESORT". There was an uninvited guest in the form of a mouse, and nobody on staff was of any use getting rid of the critter. The management didn't want to make any concessions on the bill, but FINALLY gave them a credit of 50% off one of the 3 nights. I would call that inadequate compensation, especially since they had to nag to get even that!

09-08-2016, 09:20 AM	#3
SIKSUKR Senior Member Join Date: Apr 2004 Posts: 5,075 Thanks: 215 Thanked 903 Times in 509 Posts	Probably inadequate but I'd hardly call a mouse a disaster, even as much as I dont like seeing them in my living space. A room change would have been in order. __________________ SIKSUKR

09-08-2016, 09:34 AM	#5
bilproject Senior Member Join Date: Oct 2007 Location: Bear Island/Fort Myers, Fla Posts: 231 Blog Entries: 1 Thanks: 1 Thanked 59 Times in 41 Posts	Going on for a long time Had different guests stay there 3 times over three years. Same story each time mice in the room staff did not care. There is never just one mouse the place is infested. Four years same story the walls must be filled with mouse excrement. Place is a dump.

09-08-2016, 12:31 PM	#9
dave603 Senior Member Join Date: Apr 2013 Location: Nashua/Winnisquam Posts: 282 Thanks: 106 Thanked 96 Times in 49 Posts	Needed to be said. We were going to stay there for a weekend getaway, but not after looking at their Yelp and a few other site reviews.

09-08-2016, 02:05 PM	#12
radioman Senior Member Join Date: Jun 2009 Location: Gilford Posts: 216 Thanks: 6 Thanked 75 Times in 50 Posts	Margate Disaster If you see a mouse in the room (especially during the day) as others have said, a infestation is probable. Be certain to stay away from the dining room as mice are searching for food. Where is the Laconia Health Dept??? When needed!!

The Following 4 Users Say Thank You to SIKSUKR For This Useful Post:
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09-08-2016, 10:52 AM	#6
Rattler Member Join Date: Apr 2004 Posts: 35 Thanks: 0 Thanked 5 Times in 3 Posts	Agree that the mouse is minor stuff, but the Margate is, in my opinion, one of the worst resorts in the area. It is, as a poster says, a dump. It's apparent that the owners spend very little on maintenance, improvements or upgrades. The place needs a major facelift. The Margate staff is more than uncaring -- surly is maybe a better description. It's too bad -- they have one of the best locations on the lake. However, like many businesses in the lakes region that cater to tourists, it appears that they choose to keep their after-expenses income as profit and invest very little in repairs, maintenance, improvements or expansion.

09-08-2016, 11:45 AM	#8
Sue Doe-Nym Senior Member Join Date: Jul 2009 Posts: 1,427 Thanks: 745 Thanked 791 Times in 414 Posts	No....they were booked for 3 nights in one visit...saw mouse last night there....had minor child with them. This was not a "disaster" in the true sense, but the staff basically did nothing, and management clearly didn't care. These people will not go back. The original post was to get the message out there.

The Following User Says Thank You to radioman For This Useful Post:
Resident 2B (09-09-2016)

09-08-2016, 02:22 PM	#13
ITD Senior Member Join Date: Apr 2004 Location: Moultonboro, NH Posts: 2,929 Thanks: 477 Thanked 691 Times in 387 Posts	Mice is a big deal to me, I would not stay there. Mice are nasty creatures, they do a lot of damage and spread disease. When you see one, there are 10 more where that one came from.

The Following User Says Thank You to ITD For This Useful Post:
Hillcountry (09-08-2016)

09-08-2016, 06:35 PM	#15
rick35 Senior Member Join Date: Mar 2008 Location: Bear Island/Merrimack Posts: 807 Thanks: 58 Thanked 203 Times in 130 Posts	Different critters - Different hotel Several years ago my wife and I spent a weekend in New York City. We stayed at a higher end Marriott right in Times Square. It was a really nice hotel but we heard noises that sounded like critters. When I was telling the front desk guy about it one of the other front desk guys heard the discussion and joined us. He almost laughed when we told him our room number which didn't make me feel better. Then he told us that Sea World was going to be on Good Morning America the next morning and had the room right above us and had baby penguins in the tub. Now thats infestation I would love to have seen! I didnt get a break on the room.

09-08-2016, 08:34 PM	#16
dave603 Senior Member Join Date: Apr 2013 Location: Nashua/Winnisquam Posts: 282 Thanks: 106 Thanked 96 Times in 49 Posts	NEW YORK City? Hope you didn't get the Salsa there! Besides that I wouldn't expect bad things to happen in a big city, including bad things that have happened to me even in Boston big priced hotels I've stayed in. I do expect some place clean and nice at a so called resort in New Hampshire.

09-09-2016, 06:21 AM	#17
Hillcountry Senior Member Join Date: Apr 2016 Location: In the hills Posts: 2,420 Thanks: 1,677 Thanked 786 Times in 466 Posts	Perhaps it should be renamed "The Mousegate Rodent Resort"

09-09-2016, 08:15 AM	#18
acg123 Junior Member Join Date: Apr 2015 Posts: 9 Thanks: 0 Thanked 10 Times in 3 Posts	My family has vacationed at the Margate for a week each summer for almost 10 years. We rent 2 rooms, and have never seen anything like the original poster. We look all over for other options, but always end up at the Margate. The main reason is the location, beach and docks. The service is so-so, the facilities are ok, and the price is reasonable. We have had the occasional issue, and I agree that they are not good at responding to any specific customer concerns. I'd add that they over-chlorinate the indoor pool, so make sure any kids wear goggles. But in the end, the kids have a blast, the beach and docks are very convenient, and I'm always happy when I'm on the lake!