House cleaning service

Enzo · 05-31-2018, 06:39 PM

After a well named cleaning service visited my house and made an estimate of $145-$165 (and maybe a little more) to clean we agreed to have them clean our house. (No contract) They sent a bill for $450!
We tried to agree at $250 (because there was some acorn shells) and they refused to revise the bill. They said if we didn’t pay we could be accused of theft of services. They also want to charge 10% late charges PER MONTH.

Is this allowed?

Hillcountry · 05-31-2018, 07:16 PM

Sounds like you may have left the estimate open ended and didn’t get anything in writing? I agree it sounds like a sizable overcharge but I guess they can charge what they want without a contract. Call a lawyer?

FlyingScot · 05-31-2018, 08:08 PM

Whoa--stop this train! 3X the estimate? 10%/month? They are grifters and they think they can scare you. Call their bluff on "theft of services" and tell them you've decided to call the police and report them for fraud.

Then will then rant and rave. After they are done ranting, tell them you will pay $165 if they send a new bill that indicates that $165 would be payment in full.

joey2665 · 05-31-2018, 08:52 PM

Quote:

Originally Posted by Enzo

After a well named cleaning service visited my house and made an estimate of $145-$165 (and maybe a little more) to clean we agreed to have them clean our house. (No contract) They sent a bill for $450!

We tried to agree at $250 (because there was some acorn shells) and they refused to revise the bill. They said if we didn’t pay we could be accused of theft of services. They also want to charge 10% late charges PER MONTH.

Is this allowed?

There is no contract so they cannot charge a 10% late fee. If I were you I would send them what you think is fair (250.00?). If they want more then let them try to come after you. Don’t be scared by idle threats as they are just trying to get you to pay the entire bill. For 200.00 they are not going to hire a lawyer and sue you or even take you to small claims court it’s just not cost effective

Sent from my iPhone using Winnipesaukee Forum mobile app

phoenix · 05-31-2018, 09:23 PM

so does anyone know of a good cleaning service in Moultonborough area

RustyBoy · 06-01-2018, 04:40 AM

Get their attention by posting your experience on their Facebook page and Better Business Bureau or Yelp. This is a Consumers based economy

marya · 06-27-2018, 02:47 PM

I use Dedes Cleaning and she is excellent. Good price and house is immaculate when she leaves.

Her number is 603 630 3502.

I'm in Moultonborough, message me if you need a reference. I've been using her for 10 years.

05-31-2018, 06:39 PM	#1
Enzo Junior Member Join Date: Jul 2017 Location: Meredith Posts: 1 Thanks: 4 Thanked 0 Times in 0 Posts	House cleaning service After a well named cleaning service visited my house and made an estimate of $145-$165 (and maybe a little more) to clean we agreed to have them clean our house. (No contract) They sent a bill for $450! We tried to agree at $250 (because there was some acorn shells) and they refused to revise the bill. They said if we didn’t pay we could be accused of theft of services. They also want to charge 10% late charges PER MONTH. Is this allowed?

05-31-2018, 09:23 PM	#5
phoenix Senior Member Join Date: Apr 2004 Location: phoenix and moultonboro Posts: 1,551 Thanks: 60 Thanked 275 Times in 193 Posts	so does anyone know of a good cleaning service in Moultonborough area __________________ it's tough to make predictions specially about the future

06-01-2018, 04:40 AM	#6
RustyBoy Junior Member Join Date: Feb 2018 Posts: 8 Thanks: 0 Thanked 2 Times in 2 Posts	Post experience on their FB page and BBB Get their attention by posting your experience on their Facebook page and Better Business Bureau or Yelp. This is a Consumers based economy

06-27-2018, 02:47 PM	#7
marya Junior Member Join Date: Feb 2006 Posts: 2 Thanks: 0 Thanked 1 Time in 1 Post	My housekeeper is the best I use Dedes Cleaning and she is excellent. Good price and house is immaculate when she leaves. Her number is 603 630 3502. I'm in Moultonborough, message me if you need a reference. I've been using her for 10 years.

05-31-2018, 07:16 PM	#2
Hillcountry Senior Member Join Date: Apr 2016 Location: In the hills Posts: 2,420 Thanks: 1,677 Thanked 786 Times in 466 Posts	Sounds like you may have left the estimate open ended and didn’t get anything in writing? I agree it sounds like a sizable overcharge but I guess they can charge what they want without a contract. Call a lawyer?

The Following User Says Thank You to Hillcountry For This Useful Post:
Enzo (05-31-2018)

05-31-2018, 08:08 PM	#3
FlyingScot Senior Member Join Date: Jun 2016 Location: Tuftonboro and Sudbury, MA Posts: 2,381 Thanks: 1,283 Thanked 1,017 Times in 627 Posts	Whoa--stop this train! 3X the estimate? 10%/month? They are grifters and they think they can scare you. Call their bluff on "theft of services" and tell them you've decided to call the police and report them for fraud. Then will then rant and rave. After they are done ranting, tell them you will pay $165 if they send a new bill that indicates that $165 would be payment in full.

The Following User Says Thank You to FlyingScot For This Useful Post:
Enzo (05-31-2018)

The Following User Says Thank You to joey2665 For This Useful Post:
Enzo (05-31-2018)

The Following User Says Thank You to RustyBoy For This Useful Post:
Enzo (06-01-2018)