Internet in Moultonborough?

SerenityRick · 03-06-2012, 05:02 PM

Hey guys,

My wife and I are closing on our very first house this Friday in Moultonborough

However, we recently found out that the only available ISP seems to be Fairpoint.. and the fastest internest they offer is DSL at 1.5MBps with a paltry 330kbps upload.. this is almost 15 times slower than what I'm used to in New Hampton (15MBPS with 1MB upload)

I found out Time Warner services Moultonborough but I've been on and off the phone with them for a week because they cannot for the life of them figure out if they can even service the house. I'm not exactly hopeful for them to come through.

I'm not out in the boonies or anything.. I'm just off of 109 which is just off of rt25. Only about 5minutes from the Moultonborough general store. Is anyone else in the area and has high speed internet? I can't think of anyone else to try. Metrocast and Comcast/Xfinity doesn't service the area either.

Thanks for any help!

-Rick

tis · 03-06-2012, 05:32 PM

Time Warner doesn't know which end is up IMHO. You may just find out that they do service your area.

Lakewinn1 · 03-06-2012, 06:14 PM

I live in the same general area you are moving to..... I have Time Warner and they seem to be fine for my service provider.....

wifi · 03-06-2012, 06:54 PM

I'll send you a PM. Time Warner is the way to go if you want speed, I'd push them for a response, or just look at the phone poles

songkrai · 03-06-2012, 07:09 PM

Not all areas are covered by any cable company.

It seems early on Pegasus (or it's predecessor) made a deal with the town. Only certain populated areas have access to cable. And nothing has changed.

If you are not served by cable your only choices are DSL or satellite and obviously dial-up.

Satellite from my experience is expensive and not worth it over DSL.

You do bring up a good point. Many who purchase here do not check about cable access. Most assume that everyone is covered.

wifi · 03-06-2012, 07:33 PM

Quote:

Originally Posted by songkrai

Not all areas are covered by any cable company.

It seems early on Pegasus (or it's predecessor) made a deal with the town. Only certain populated areas have access to cable. And nothing has changed.
......

The predecessor and actual originator of cable in the area was Amrac, for those that remember. Some towns, like Alexandria insisted the whole town get wired up. They had the population density, and Metrocast had to wire to the closest pole to every residence (summer or not) in existence at the time... nice deal for the consumer. More rural towns, like Sandwich, insist on cable to every house, but its not economically feasible given the area of Sandwich. So there will be no cable in Sandwich.

It all depends on the contract the town draws up with the cable company. Hopefully, it isn't just the selectmen/administrator that makes the rules, but the people they represent have input into the process, in all areas of the town.

Here I go talking myself out of a job...

Lakesrider · 03-07-2012, 04:40 PM

I am in Suissevale and have Time Warner/Roadrunner internet. When we moved in they simply told us our house did not exist. This is when they had just taken over from the Comcast thing. I told them we had a cable coming into the house and it was installed I just needed the wire connected on the box on the pole. I could see where it was disconnected. It took about 15 calls and still nothing. Finally I saw a TW truck working on the streeet next to ours. I stopped and asked them what to do. The guy drove the truck over hooked up the cable, gave us a modem and said to call in and talk to billing. Did that and everything worked fine. Didn;t get a bill for 6 months. Said we didn't exist t least 5 times.
Finally got a bill. Worked fine for 6 years now. Not super fast and you will definitley notice a slow down after school get out around 3 or so, and in the summer when everybody and their brother is up here sucking on the proverbial cable/internet straw.

songkrai · 03-20-2012, 02:15 AM

Quote:

Originally Posted by Lakesrider

I am in Suissevale and have Time Warner/Roadrunner internet. When we moved in they simply told us our house did not exist. This is when they had just taken over from the Comcast thing. I told them we had a cable coming into the house and it was installed I just needed the wire connected on the box on the pole. I could see where it was disconnected. It took about 15 calls and still nothing. Finally I saw a TW truck working on the streeet next to ours. I stopped and asked them what to do. The guy drove the truck over hooked up the cable, gave us a modem and said to call in and talk to billing. Did that and everything worked fine. Didn;t get a bill for 6 months. Said we didn't exist t least 5 times.
Finally got a bill. Worked fine for 6 years now. Not super fast and you will definitley notice a slow down after school get out around 3 or so, and in the summer when everybody and their brother is up here sucking on the proverbial cable/internet straw.

You provide a good point.

Fairpoint DSL is out of Portland, Maine (I think). They have "maps" that state where it can be installed and not installed. I have found out that their maps can be incorrect or outdated. Call and call and call Fairpoint and constantly being told - "unavailable". Then speak with an installer in neighborhood and he states of course it can be installed. The wires run on poles before and after home. Call Fairpoint again. No, it cannot be installed as there are no wires in that area. Speak with installer again and this time the installer telephones Fairpoint in Portland. This time DSL was connected. It can be frustrating.

wifi · 03-20-2012, 03:32 AM

Fairpoint has provided an easy way to check. Go to their home page (http://www.fairpoint.com), click on pay my bill. Plug in your phone number and, from what I've seen, gives an accurate answer. If you don't have a landline, putting in a neighbors number may not give accurate results.

The older DSL went south, I believe hosted in Manchester. The newer 15M system is hosted in Portland.

songkrai · 03-30-2012, 07:14 PM

Quote:

Originally Posted by wifi

Fairpoint has provided an easy way to check. Go to their home page (http://www.fairpoint.com), click on pay my bill. Plug in your phone number and, from what I've seen, gives an accurate answer. If you don't have a landline, putting in a neighbors number may not give accurate results.

The older DSL went south, I believe hosted in Manchester. The newer 15M system is hosted in Portland.

Although mostly true. Fairpoints website and Fairpoint themselves have flaws in their maps.

To obtain the accurate accurate information speak with any installer in town. They are the ones that actually know.

ChocolateGypsy · 04-04-2012, 06:19 AM

I had Time Warner in Moultonboro when I lived on rt. 25 but I got the feeling they were in no hurry to provide internet service to the area. Later, when I requested service at another location -- about 100 feet from the first -- they said they didn't service the area. Then they said the cable lines didn't run out there... then they said they'd send someone to check it out... then the cables were too old, then it was, "okay, but it's going to cost you (a bazillion dollars) to run an internet line," then... 6 months later I get a phone call from them telling me that cable and internet service is now available at the location -- for the normal price!

So good luck.

longislander · 04-07-2012, 08:07 AM

I'm using Fairpoint DSL and get good results. However, I'm well within the "3 mile near a CO" limitations. Customer service seems to be a problem ... with all of the providers. The techs, if you can grab one, are a great source of problem solving!

http://www.speedtest.net/result/1880682174.png

Portland

http://www.speedtest.net/result/1880698918.png

Manchester

Have gotten some slightly better results at times.

bkelly13 · 04-07-2012, 08:27 AM

Been coming up for the past two years and have had great performance. This year not so much. Does anybody have any insight as to what may have changed since last Fall? Antenna reads full strength.
Thanks.

bkelly13 · 04-07-2012, 09:42 AM

I have been up the last couple of years and had great performance using Verizon's MiFi. This year the performance is worse than dial up. Verizon claims no issues. I am using the identical equipment from Last Fall. Also the same equipment works fine back at my office in CT. Anybody have any ideas?
Thanks.

03-06-2012, 05:02 PM	#1
SerenityRick Junior Member Join Date: Feb 2009 Posts: 12 Thanks: 0 Thanked 6 Times in 2 Posts	Internet in Moultonborough? Hey guys, My wife and I are closing on our very first house this Friday in Moultonborough However, we recently found out that the only available ISP seems to be Fairpoint.. and the fastest internest they offer is DSL at 1.5MBps with a paltry 330kbps upload.. this is almost 15 times slower than what I'm used to in New Hampton (15MBPS with 1MB upload) I found out Time Warner services Moultonborough but I've been on and off the phone with them for a week because they cannot for the life of them figure out if they can even service the house. I'm not exactly hopeful for them to come through. I'm not out in the boonies or anything.. I'm just off of 109 which is just off of rt25. Only about 5minutes from the Moultonborough general store. Is anyone else in the area and has high speed internet? I can't think of anyone else to try. Metrocast and Comcast/Xfinity doesn't service the area either. Thanks for any help! -Rick

03-06-2012, 06:14 PM	#3
Lakewinn1 Senior Member Join Date: Sep 2008 Posts: 93 Thanks: 78 Thanked 1 Time in 1 Post	Internet I live in the same general area you are moving to..... I have Time Warner and they seem to be fine for my service provider.....

03-06-2012, 06:54 PM	#4
wifi Senior Member Join Date: Jul 2007 Location: Lakes Region Posts: 1,321 Thanks: 282 Thanked 287 Times in 169 Posts	You're likely in my service area I'll send you a PM. Time Warner is the way to go if you want speed, I'd push them for a response, or just look at the phone poles

04-04-2012, 06:19 AM	#11
ChocolateGypsy Senior Member Join Date: Aug 2011 Location: on the road again...! Posts: 74 Thanks: 32 Thanked 5 Times in 5 Posts	I had Time Warner in Moultonboro when I lived on rt. 25 but I got the feeling they were in no hurry to provide internet service to the area. Later, when I requested service at another location -- about 100 feet from the first -- they said they didn't service the area. Then they said the cable lines didn't run out there... then they said they'd send someone to check it out... then the cables were too old, then it was, "okay, but it's going to cost you (a bazillion dollars) to run an internet line," then... 6 months later I get a phone call from them telling me that cable and internet service is now available at the location -- for the normal price! So good luck. __________________ ************************* Just droppin' in for a bite.

04-07-2012, 08:07 AM	#12
longislander Senior Member Join Date: Jun 2007 Location: Moultonborough Posts: 545 Thanks: 49 Thanked 100 Times in 75 Posts	I'm using Fairpoint DSL and get good results. However, I'm well within the "3 mile near a CO" limitations. Customer service seems to be a problem ... with all of the providers. The techs, if you can grab one, are a great source of problem solving! http://www.speedtest.net/result/1880682174.png Portland http://www.speedtest.net/result/1880698918.png Manchester Have gotten some slightly better results at times. Last edited by longislander; 04-07-2012 at 08:13 AM. Reason: addition

03-06-2012, 05:32 PM	#2
tis Senior Member Join Date: Jan 2006 Posts: 6,719 Thanks: 752 Thanked 1,457 Times in 1,014 Posts	Time Warner doesn't know which end is up IMHO. You may just find out that they do service your area.

03-06-2012, 07:09 PM	#5
songkrai Senior Member Join Date: Dec 2009 Posts: 732 Thanks: 35 Thanked 146 Times in 99 Posts	Not all areas are covered by any cable company. It seems early on Pegasus (or it's predecessor) made a deal with the town. Only certain populated areas have access to cable. And nothing has changed. If you are not served by cable your only choices are DSL or satellite and obviously dial-up. Satellite from my experience is expensive and not worth it over DSL. You do bring up a good point. Many who purchase here do not check about cable access. Most assume that everyone is covered.

03-07-2012, 04:40 PM	#7
Lakesrider Senior Member Join Date: Jun 2007 Posts: 2,129 Thanks: 380 Thanked 1,016 Times in 345 Posts	I am in Suissevale and have Time Warner/Roadrunner internet. When we moved in they simply told us our house did not exist. This is when they had just taken over from the Comcast thing. I told them we had a cable coming into the house and it was installed I just needed the wire connected on the box on the pole. I could see where it was disconnected. It took about 15 calls and still nothing. Finally I saw a TW truck working on the streeet next to ours. I stopped and asked them what to do. The guy drove the truck over hooked up the cable, gave us a modem and said to call in and talk to billing. Did that and everything worked fine. Didn;t get a bill for 6 months. Said we didn't exist t least 5 times. Finally got a bill. Worked fine for 6 years now. Not super fast and you will definitley notice a slow down after school get out around 3 or so, and in the summer when everybody and their brother is up here sucking on the proverbial cable/internet straw.

The Following User Says Thank You to Lakesrider For This Useful Post:
songkrai (03-20-2012)

03-20-2012, 03:32 AM	#9
wifi Senior Member Join Date: Jul 2007 Location: Lakes Region Posts: 1,321 Thanks: 282 Thanked 287 Times in 169 Posts	Fairpoint has provided an easy way to check. Go to their home page (http://www.fairpoint.com), click on pay my bill. Plug in your phone number and, from what I've seen, gives an accurate answer. If you don't have a landline, putting in a neighbors number may not give accurate results. The older DSL went south, I believe hosted in Manchester. The newer 15M system is hosted in Portland.

04-07-2012, 08:27 AM	#13
bkelly13 Junior Member Join Date: Apr 2009 Posts: 14 Thanks: 7 Thanked 1 Time in 1 Post	Verizon MiFi Been coming up for the past two years and have had great performance. This year not so much. Does anybody have any insight as to what may have changed since last Fall? Antenna reads full strength. Thanks.

04-07-2012, 09:42 AM	#14
bkelly13 Junior Member Join Date: Apr 2009 Posts: 14 Thanks: 7 Thanked 1 Time in 1 Post	Verizon MiFi I have been up the last couple of years and had great performance using Verizon's MiFi. This year the performance is worse than dial up. Verizon claims no issues. I am using the identical equipment from Last Fall. Also the same equipment works fine back at my office in CT. Anybody have any ideas? Thanks.