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07-20-2013, 08:23 PM | #1 |
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Canoe
If you are going to charge Capital Grill prices, you can't serve me bread-in-a-bag like McDonalds!!!
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07-21-2013, 04:37 AM | #2 | |
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Maybe you can elaborate a bit - did the 'bread in a bag' insult you in some way? You don't mention the meal itself, so I am guessing food was fine but the bread was bad enough to make you leave a negative review that calls out nothing specifically? Also, on the few occasions I have gone I have never received 'bread in a bag' from McDonalds, maybe FLL can correct me. |
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07-21-2013, 06:00 AM | #3 | |
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08-01-2013, 12:49 PM | #4 |
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I went with my 2 well behaved children who were 11 and 9 last summer and they would only seat us in the downstairs bar-type area because we were with kids. The food was good but I did not like being exiled when we go out for a nice dinner. Not a good way to treat customers in a family friendly resort area. I have not gone back.
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08-02-2013, 10:18 AM | #5 | |
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Thanks for your post and please join in whenever it is possible.
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08-02-2013, 04:43 PM | #6 |
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Don't want kids
We all are well aware of the policy at canoe with children.
Same thing happens to us... Well behaved kids are really treated unfairly! We finally left the last time as they made us wait 30 minutes in the hall. They discourage bringing them back. Very offended more than once! |
08-02-2013, 06:34 PM | #7 | |
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I refuse to set foot in the place or to spend any money at any of his other places. I am sure they do not miss us and we certainly do not miss them. To keep going back to get treated the same poor way made no sense to us. The kids are all grown now, for the most part have professional careers going and none of us go to O's, Canoe or his stand at The Winni Playhouse. R2B |
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08-02-2013, 07:49 PM | #8 | |
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Have you ever confronted parents who had no control over their kids? Blame them, not those of use who choose to enjoy our meals out without the noise of irksome brats and their clueless parents.
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08-02-2013, 08:24 PM | #9 |
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Great dinner and service
Enjoyed a great dinner and service with two kids. Could not have been treated better. Not sure of the circumstances but I have never had a bad experience. That said I do avoid busy nights at all the local restaurants.
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08-02-2013, 11:21 PM | #10 | |
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At the time, Canoe had better solutions than to place a family of six at a two foot diameter raised cocktail table right next to the bar with adults who were out-of-control. We made and they accepted reservations for dinner for a party of six. Never a question about the age of the people in the group. That was not a place for a dinner for six, especially at Canoe prices. The treatment we got was off-the-chart poor. My opinion is eating establishments should ask unruly groups to leave. Makes no difference if the unruly people are kids or adults. If they are making a disturbance, they should be asked to leave. It is also my opinion that giving poor treatment to a group just because it has kids, is a great reason to never spend a penny with that establishment again. If you are going to have such a policy, at the very least it should be explained when the reservation is accepted, so people can make an informed decision. R2B |
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08-03-2013, 08:59 AM | #11 | |
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08-03-2013, 09:12 AM | #12 |
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Yes. When they started downstairs, we asked if we could be seated at an open table in the nicer room and were told that all parties with children were to be seated downstairs. I expressed my surprise, but did not want to be rude to the hostess. She felt bad but said it was just their policy and she could not do anything.
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08-03-2013, 09:19 AM | #13 |
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No matter how you look at it. It is still discrimination. Nice people. Leave me out of there.
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08-07-2013, 09:40 AM | #14 |
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you're right...
And I'm going to make a stand against all this. This weekend I'm taking my kids to a strip club and then maybe a night club......time to fight back against all this discrimination
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08-07-2013, 11:29 AM | #15 |
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Wow !
You had a bad experience 12 years ago ? Let it go, life is way too short. |
08-07-2013, 11:55 AM | #16 |
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Wasn't it still Chequers Harbor 12 years ago?
I don't have this kind of animosity toward a former boss who screwed me over.
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08-07-2013, 11:58 AM | #17 |
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I was thinking the same thing! I still think it was Chequers. Also, if this happened 12 years ago, clearly he's doing alright as he's still in business and still fills the parking lot (s).
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08-07-2013, 02:55 PM | #18 |
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08-07-2013, 04:40 PM | #19 |
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Much better than Canoe, IMHO.
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08-03-2013, 09:22 AM | #20 |
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Hi all, I am relatively new to the forum. Enjoy reading it. My wife and I went to canoe last week for the first time. We liked it a lot. I did think the 'bread in a bag' was a little weird, but it think it is just 'their thing'. Food and service was great. We did sit in the 'adult section' upstairs, but I talked to the waitress and she said that sometimes kids would be allowed to sit up there if they were not unruly. Not sure how they would make that determination as someone walks in the door. The policy is an interesting idea, but can only lead to upsetting families with well behaved 10 and 11 year olds. So, although we liked it there, I probably would be posting a different opinion if I showed up with my 12 year old and they made us go downstairs, or made us wait longer because we couldn't sit in the 'adult' section.
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08-03-2013, 12:51 PM | #21 |
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The room to the left as you enter, " is off limits to any children" period.
they will tell you this up front. Good, bad or whatever.. No children, so you must wait in the hall until they have a table for you and any children you are bringing to eat there. Mind you that they have A Children's menu too! Now I am the first one to compliment parents wherever I am ,on their Childrens good behavior. Their food is great, service so, so... but family's need to be together and it is a terrible feeling to be so slighted ! I think they should be ashamed!! This has been like this for years. |
08-03-2013, 10:20 PM | #22 |
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Anyone that thinks the food and or service at Canoe is fantastic should really try to get out more. Way overrated!
Apparently the only way they prefer to serve children is medium rare. |
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08-04-2013, 01:42 AM | #23 |
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I couldn't agree more. I reside near Canoe, but rarely go. I have never been impressed!
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08-04-2013, 08:24 AM | #24 |
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Last dinner at Canoe
Heartily agree with the comment that there are so many better places to go in the Lakes Region. My husband and I went a couple of weeks ago on our vacation with a group of 10-not our choice, but others wanted to go there. Seated downstairs--our group had 2 well-behaved pre-teens, but we were near several noisy groups with young, not so well-behaved children. Thought they had stopped serving the bread-in-a-bag as we didn't get any. Food and service were very average. We found the same a couple of years ago when we went with the same group.
After two other wonderful evenings during this vacation, at The Corner House and Lavinia's--absolutely no comparison!! I know it has lots of fans and always seems to be busy when we drive by, but we both said we would not go back to Canoe again. |
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08-05-2013, 06:33 PM | #25 |
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What is the problem?
I'm not sure why it is a bad thing for a restaurant to cater to an adult audience? They probably should make it clear when they take reservations that families with children will be seated in the lower area. If you don't like it, don't go there.
As to whether children are "well behaved", all parents seem to think their little darlings are "well behaved". Can you imagine a restaurant trying to sort out the naughty or nice children? Yipes! (This may be one reason Santa lives at the North Pole, far away from angry parents) As one person stated, how could you possibly know until well into the meal. Then if they are NOT well behaved are you going to banish the group to downstairs? OMG There would be restaurant rage. If you want a to eat in an adult atmosphere, get a sitter and enjoy your night out. If the kids must be with you, go to one of the numerous family venues around the lake. Having said all that, I rarely eat at Canoe. The meals are mostly fine but quite pricey, IMO. |
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08-05-2013, 06:54 PM | #26 |
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Sign In the Restaurant Lobby...
Misbehaved Children will removed from their parents custody.. and SOLD as Slaves. NB
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08-07-2013, 10:44 PM | #27 | ||
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Quote:
Quote:
I have told the kids all week when they got rowdy - "If you don't behave we're going to Canoe". That gave me peace as the poor kids hid under the bed for the remainder of the day, afraid they would be sold to the salt mines. It was good while it lasted....I guess now I have to teach them truth vs. lies....thanks NB. |
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08-05-2013, 08:17 PM | #28 | |
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To show up a bit before the accepted dinner reservation, having to wait a long time, more than 30 minutes past the reservation time, then getting a raised cocktail table for a party of three adults and three children, beside a bar with loud, foul-language-spurring-adults is completely unacceptable to any retional person. That is what we got and then they told us "if we did not like it we could leave". That is what we did and that is why I will never drop this. The public has to know what they are in for. Buyer beware! Canoe was, and maybe still is, making judgments on how well the children might be behaved based on how busy they are. Weeknights we were good, weekends we were bad. Simple! If they were not busy, your kids were fine, if busy, they do not really need you. Clear message then and I guess still the way today. This was a long time ago for me, but the memories do not get erased. The more I read about them still having this policy, the more upset I get. Our last night at Canoe was clearly the worse dining experience I have ever been involved in, in all of my now 65 years of life. As I said, many better places were families will be welcomed and treated with respect. R2B |
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08-05-2013, 09:43 PM | #29 |
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Quite frankly, I have never seen this " stealth" policy of discrimination against children in any restaurant,anywhere. The food at Canoe is pretty good,the service is usually OK, but the attitude seems to be that they are doing you a favor by serving you. This is regardless of the policy on children.
Although I am as annoyed by out of control children as anyone; loud, obnoxious adults are just as annoying and harder to screen by arbitrary exclusion policies Well-run restaurants can manage inappropriate behavior on a case-by-case basis without arbitrary exclusion policies. This is a decent restaurant in a resort area which includes families. Their policy on children, if it is as stated by others on the forum( and not refuted by the restaurant ) makes no sense to me. Catering to an adult clientele is one thing, excluding all children is quite another.
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08-06-2013, 06:00 AM | #30 |
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Completely Disagree
My family and I dine at Canoe 4-5 times a year all year round and we have been their when it was packed and when it was light. We have two children and always bring them along (and sometimes we bring nieces and nephews) we do understand the there is ONE area in the dining room that children are not permitted which is I think a good policy, the rest of the dining area's are completely acessable to children. Our service has alway been good to excellent and we have never felt or experienced subpar service because we had children, in fact the servers are usually very accomidating to them. This includes last Saturday we we had an extremely nice server downstairs near the bar and the meal was excellent. We love Canoe and will continue to dine there.
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08-06-2013, 06:21 AM | #31 |
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If you swap the word smokers for children, you could have this exact conversation fifteen years ago.
It's funny how this restaurant sticks the kids in the bar. I remember a time when a bar was the adult area and you went there to get away from kids in the dining room. Do they have a special seating area for other people they prejudge to be annoying based solely on their group? |
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08-06-2013, 08:41 AM | #32 |
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We were at canoe last night with our children and had a very good experience. We were seated on the porch, not a bad place, great view, service was good and food better, clearly a busy night. After reading the reviews about policy on children we asked. There is clearly a sign stating that they reserve one of there dining rooms for adults only, ok did not see an issue with that, looking around there seemed to be a few rooms to eat in. We were clearly not treated like second class citizens neither were my children. Just my opinion as I know everyone has one. We will go back.
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08-06-2013, 04:33 PM | #33 |
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Good afternoon,
I want to thank everyone for all there post and to those who continually support us, we greatly appreciate the time you take to post on the forum. We value everyone's input good and not so good. I do have an issue with MR. No Bozo, again you have made accusations that are slanderous and false, some of which have been removed from this forum by the webmaster. If you can please tell me where the sign in the restaurant states and I quote your post- "Sign In the Restaurant Lobby... Misbehaved Children will removed from their parents custody.. and SOLD as Slaves. NB let me show you what is at the front desk: Dear Customers and Staff House Policy Concerning Children 12 & under. Canoe has and will always welcome children Of all ages. We have 5 different dining rooms accommodating 200 guests. We do however Reserve one dining room (Canoe) for adults only, 50 of our 200 seats. This is our one and only policy that concerns children. Thank you for understanding. We hope you enjoy your dining experience. Sincerely, Scott Ouellette Owner/Chef Again I appreciate everyone's opinion on our policy, I realize some of you agree and some don't, that's what makes everyone different and the world go around..... we try our hardest to please everyone we can. Thank you and have a great rest of the summer. |
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08-06-2013, 06:00 PM | #34 | |
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Quote:
PS: You left out the big grin smily face in your "quote" of my comment. Last edited by NoBozo; 08-07-2013 at 08:34 AM. |
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08-06-2013, 08:09 PM | #35 |
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NoBo Please share with us.
I have noticed you have commented several times regarding Canoe. Could you please share with us your own personal experience dining there.
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08-07-2013, 05:03 PM | #36 | |
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Going Out On A Limb
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When the comments toward a certain restaurant go negative,.. Eventually, the owner.. May come on and explain himself with a reasonable explanation.....OR... Digs himself a hole. I look for consistancies between posts.. of the suspects: in this case: (Canoe...BenzGuy, and CastleView). Low Number of posts since joining the forum. Strong opinions In Favor of the resaurant...Same writing style. It goes on..... Notice the Smily Faces. Not interested in making trouble...just observing. NB |
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08-06-2013, 10:16 PM | #37 | |
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Please explian how a two-foot diameter raised cocktail table is a reasonable dining table for a party of six people who made reservations for dinner on a Saturday night at lease four days ahead of the "dinner". Ages at the time were 53, 42, 18, 16, 14 and 8. Never a question about ages of the people in the party at the time the reservation was accepted. In all fairness, I could be a year off on the ages, but that is immaterial. Also, please explain how you or your staff tried to please us when I professionally complained about the verbal filth coming from the mouths of the intoxicated males who were five feet or so away from our dinner party at this mini dining table. I was clearly told "if we did not like it, we could leave." Is that what you refer to as trying to please us? The only people you were trying to please that evening were the men over consumming at your bar. Isn't that a high profit area in your business? Never tell me you do your hardest to please everyone you can. That is pure crap. You have known of my situation for 12 years and you have never accepted responsibility, have you? You just fluff it off. I have zero respect for you or for any of your businesses. You are a smoke-and-mirrors kind of guy and the public is now seeing through it. You let kids into the better dining areas only when you are not busy. Otherwise, families get treated like crap. Putting a family with children at a cocktail table five feet from your bar for dinner. Really? I await your response. Thanks! R2B |
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08-07-2013, 02:03 AM | #38 |
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Resident 2B -
I'm not sure I understand. Were you treated unfairly at this establishment? I don't believe your multiple posts on the topic were clear. Six more posts on the matter might clear it up. You've made your point. Stop being a crazy ex-girlfriend and actually further a conversation. |
08-07-2013, 07:37 AM | #39 |
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...seen not heard.
The wife and I frequent Canoe and "like" and appreciate the recognition of "no kids" in certain areas of the restaurant.
The wife and I were once "kids" (amazingly) and were brought-up with an old adage of "kids should be seen, not heard"; not the norm in today's society ... for better or worse! Kudos to Canoe for understanding its paying clientele! http://www.wmur.com/news/nh-news/tex...z/-/index.html |
08-07-2013, 09:30 AM | #40 |
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Dude... After 12 years, you're probably the only one with any recollection of this. Maybe it was an off night, maybe he hated your shirt and wanted to single you out. Who knows? But at this point it's probably time to move on. If Canoe was truly that terrible, they'd likely have gone out of business by now.
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08-08-2013, 04:13 PM | #41 |
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Canoe
"I went with my 2 well behaved children who were 11 and 9 last summer and they would only seat us in the downstairs bar-type area because we were with kids. The food was good but I did not like being exiled when we go out for a nice dinner. Not a good way to treat customers in a family friendly resort area. I have not gone back. "
Same happened to me last summer. We were two families with 4 kids all behaved with youngest being 9. It was our first time at Canoe and have not gone there since. The first experience sitting in the dark basement did not feel like a nice restaurant but rather like a mediocre bar. We made a reservation days in advance |
08-08-2013, 08:24 PM | #42 |
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08-09-2013, 09:50 AM | #43 |
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Pretty clear
As a parent of 2, now 15 and 18, I have not been seated in the main dining room. Neither me or my kids were emotionally scarred. It is their clear policy, one that anyone reading this forum is well aware of.
It seems that many think that their kids are different from my kids and most any that I have run into- they are perfectly behaved I have eaten at many restaurants in the Lakes region (and in many cities where fine dining is commonplace) and one thing I know is that NO restaurant is perfect. Occasionally even the best of the best fail to meet their customer's expectations. I believe Canoe does a great job at their mission. I, for one, am glad that I have good options for food on this side of the Lake- Canoe, Woodshed, Lavinias, Lemongrass, The Restaurant and Corner House Inn. |
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08-09-2013, 10:12 AM | #44 |
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People, People, People.....
The Canoe Policy regarding kids is old news.... everyone on this forum knows all about it as it has come up many times..... You may not like, you might not think it is right... but it is what it is... LuvLake, did you try to talk with the manager on duty during your "horrible experience".... I find it hard to believe that they wouldn't have done something to try and calm the situation... But the bottom line is they also might not have had someplace to easily move your party of six to..... I have never been a fan of Canoe, or their policy.... But I have also taken the time to digest feed back from Scott regarding his reasoning, for the policy... and the bottom line is it is a known policy.... and if you don't like it don't go.... simple as that.....
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08-17-2013, 10:24 AM | #45 |
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Follow up
Hi all - I did not mean to stir up such a controversy, but was just hoping to let people with kids know about the policy before they went. I did not know beforehand - it was not mentioned in any of their ads. That night I expressed my displeasure to the hostess, but did not have much choice as it was a busy summer night and by the time we drove somewhere else, there would be no other option.
I have had great experiences at with my kids (who are indeed well behaved) when we go to O in Lakeport. So, when we want to celebrate with a nice dinner with the kids we go there. I understand the Canoe policy, but I disagree with it - especially in a family friendly area like Lake Winni. I have taken my kids to nice restaurants since they were very young and they understand "restaurant behavior" so I don't like being pre-judged. |
08-19-2013, 09:11 AM | #46 | |
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I don't see what the big deal is. Canoe has and will always welcome children Of all ages. We have 5 different dining rooms accommodating 200 guests. We do however Reserve one dining room (Canoe) for adults only, 50 of our 200 seats.
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08-19-2013, 02:03 PM | #47 |
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This is Scott's restaurant and he can do as he wishes as long as it is legal.
He could not restrict his rooms from certain groups if he "prejudged" them to be unacceptable based on skin color, etc. He IS prejudging a group's behavior based on age but I will assume this is legal ( I am not a lawyer). Certainly as a society we restrict driver's licenses to people above a certain age because we believe that below a certain age they are not responsible so prejudging based on age is sometimes OK. I do not agree with his policy in his restaurant but he can do it. He did not always have this policy posted and I did object to his not being up front about it. His posting on the Forum was helpful. But it is prejudging a group based solely on age and the vast majority of restaurants seem to be able to function quite well without it. I believe this is exactly the definition of prejudging for those who don't get it. This thread is getting old...says the poster who is prolonging it
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