Meredith Area Suggestion?

[WakeboardMom]

Originally Posted by AC2717

O's in Laconia,
or just this past weekend, I was at Church landing in their restaurant, and also the brand new deck bar on top of the new lodge building that they just built. This place was great for drinks before heading into the original restaurant

the roof deck bar just opened last week

We were there for drinks and lunch last Wednesday, the 8th. Food took forever to arrive and when it did it was cold. The waitress kind of shrugged and said, "Well, these kinds of things will have to be worked out," and walked away. My 21-year-old daughter who has spent several summers as a server was not impressed with that answer.

She pointed to a gentleman at the bar and said to my husband, "Speak to him. He's a manager." We asked him to come over, and when he approached my daughter said, "Hello. Are you the manager of this area?" He answered, "Well I'm the Food and Beverage manager, so I guess the answer is 'yes.' " Awesome. How personable is that? Whatever. He comped the food but neither he nor the waitress ever apologized or made any attempt to woo us back.

Please know that due to her experience, my daughter made sure all of our issues were presented in pleasant tones of voice by us and we didn't ask for the food to be comped. It's understandable that because of the location of the bar, being far from the kitchen, that there might be an issue with enough food runners at any given time. A gracious apology would have gone a long way to keeping us as customers.

I'm sure that we won't be in a hurry to go back there.

(But big LOL to "I guess..." Man up, bucko! George Soderberg where are you???? ; )