Rosie's in Tamworth

[luvthelake]

Yesterday my family and I wanted to find a place to stop for breakfast. We came upon Rosie's in Tamworth. The place was fairly busy with a line of folks waiting for tables. No big deal, it's the week of the 4th, we expected it to be busy. We sat at a table and waited 15 minutes before a waitress even came over to speak to us. In the midst of ordering, the kitchen staff waved at her and she excused herself to go to the kitchen to pick up and deliver another customer's food. She hadn't even finished taking our order! When she returned, we told her we were very surprised that she would be called away like that in the middle of the order. She said the kitchen staff did this "all the time." We asked to speak to a supervisor. The waitress seemed pleased that we wanted to say something too. Brit the supervisor came out. We asked about why a waitress would be called away in the middle of taking a customer's order. He replied with, "Excuse me Ma'am, but don't you like your food hot??" We said of course we do, but you don't leave a customer in the middle of an order like that. He was convinced that what he did was right, that we didn't matter, that the food had to be hot. I said that 30 seconds more wouldn't make the food cold. He was belligerent and almost yelling that the food had to be hot that was their mail purpose. What I want to know is if you handle your customers like this, who cares if the food is hot, you won't have any customers! At this point, we got up and left. How can a restaurant treat customers like that?? Needless to say...I would NOT recommend this place to anyone.