Lobster Pound Disaster

momof3 · 08-16-2010, 01:17 PM

My husband and I love the LP.
We went there Saturday night and had dinner, very happy with our service and the food. A small problem arose that was neither the waitress or the owners fault but we addressed the issue with the waitress to make her aware of the issue.She had the owner (I beleive it was Mike, but have never met him ) come over and talk to us about our concern. He was very attentive and then took one meal off the bill and gave us a free dessert...to us this was above and beyond what he needed to do. We will continue to go there!

08-16-2010, 01:17 PM	#32
momof3 Member Join Date: Jul 2008 Location: Methuen, Mass Posts: 25 Thanks: 1 Thanked 4 Times in 2 Posts	Went to LP Saturday Night My husband and I love the LP. We went there Saturday night and had dinner, very happy with our service and the food. A small problem arose that was neither the waitress or the owners fault but we addressed the issue with the waitress to make her aware of the issue.She had the owner (I beleive it was Mike, but have never met him ) come over and talk to us about our concern. He was very attentive and then took one meal off the bill and gave us a free dessert...to us this was above and beyond what he needed to do. We will continue to go there!