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09-08-2011, 04:37 AM | #1 |
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Join Date: Aug 2011
Location: on the road again...!
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Waiting for entrees in restaurants
After reading everyone's comments about the time it took to receive their meals, I'm curious to know how much time people think is reasonable to wait for their entrees. Or what would be an unreasonable expectation?
If it takes 15 minutes from the moment the customer places their order to receive 2 entrees for a single table, what would your expectation be if you were among 4 tables that arrived at the same time with different numbers of people? I know what goes on in the kitchen -- I'm just wondering what the customer is thinking. ...If a dish cooked from *scratch* takes 20 minutes to cook properly in the oven and the chef, moving as fast as he/she can, takes 5 minutes to assemble the entree after receiving the order (providing he/she is not working on another table's entrees at the moment,) then I would expect the dish to be "done" in at least 25 minutes. Add another 5 for setting up the tray and delivering it (providing the waitstaff is standing by) and 30 minutes would be the minimum time I would expect for such a dish to arrive at the table. Of course there are various ways to cut the time down, but they inevitably effect the flavor and quality of the dish. So, I'm wondering how long people in this area are willing to wait for a good meal or is it a matter of speed? If it's consistantly fast, but just ok are you more likely to return to that restaurant? What about those uber-fine dining re$taurant$, where even the potato chips are made to order? How long would you expect to wait for an entree there? Thanks for your response!
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