Walters Basin

neutronxray · 08-12-2013, 08:24 AM

Went to Walters Basin Saturday evening for dinner. First let me say I tried to get reservations at several other restaurants that had no availability before I was able to easily get a reservation at Walters Basin. After dining there now I know why they had availability. Walters Basin needs a new chef. The food was horrible. Two of my party ordered sirloin steaks medium rare. The steaks arrived at our table over cooked beyond well done. So we told the waitress and she took them back and told us they would cook 2 new steaks for us. After half of our party was done with their dinner the 2 new steaks arrived almost raw. The outside was grey and the inside was purple raw. It is obvious their steaks are cooked frozen. We then complained about the raw steaks and the management made no attempt to remedy the situations. Both of us that ordered the steaks did not eat our raw steaks. The management did absolutely nothing for us. We were still charged full price for our meals. A restaurant of any quality would have taken the steaks back and comped us the charge for them. So sad because Walters Basin USED TO BE a very good restaurant. I will not return or recommend the restaurant to anyone.

08-12-2013, 08:24 AM	#1
neutronxray Junior Member Join Date: Jun 2011 Posts: 6 Thanks: 0 Thanked 3 Times in 1 Post	Walters Basin Went to Walters Basin Saturday evening for dinner. First let me say I tried to get reservations at several other restaurants that had no availability before I was able to easily get a reservation at Walters Basin. After dining there now I know why they had availability. Walters Basin needs a new chef. The food was horrible. Two of my party ordered sirloin steaks medium rare. The steaks arrived at our table over cooked beyond well done. So we told the waitress and she took them back and told us they would cook 2 new steaks for us. After half of our party was done with their dinner the 2 new steaks arrived almost raw. The outside was grey and the inside was purple raw. It is obvious their steaks are cooked frozen. We then complained about the raw steaks and the management made no attempt to remedy the situations. Both of us that ordered the steaks did not eat our raw steaks. The management did absolutely nothing for us. We were still charged full price for our meals. A restaurant of any quality would have taken the steaks back and comped us the charge for them. So sad because Walters Basin USED TO BE a very good restaurant. I will not return or recommend the restaurant to anyone.