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09-13-2005, 11:10 PM | #1 |
Senior Member
Join Date: Apr 2004
Location: North Shore, MA
Posts: 1,357
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Canoe
From our experience, Mike and Donna Love are "the class" of the area in the high-end food business.
We had several great dinners at Canoe over the past few years. However, our two most recent visits where totally unacceptable due to forced seating in the bar area after we told them our request was for dinner in the dining room and we had children in our party. Both were after a 40 minute wait. We decided to never return to Canoe as a result of the rudeness and unprofessional behavior of their reception and seating staff. It was as bad as it could be. It is completely unprofesional to promise one thing, then deliver another. When we asked for seating in the dining room and not the bar, we were told we would have to go back on the bottom of the waiting list and get whatever seating was available when our name came up again. This would be after another long wait. We had a party of four and they would not take reservations for a party of that size. Canoe will be up the creek, "in the canoe without a paddle", with the Love's departure. The owners will get what they deserve in our opinion. That said, the food at Canoe was outstanding, with Mike as chef and Donna making her great desserts! That was the Love's contribution. If you were lucky enough to get their daughter as your server, the total experience was absolutely fantastic. However, it became so hit or miss that we decided it was no longer worth it to pay their rather high prices for a bar environment whenever we did not get into the dining room. We cannot wait to hear more about the next move for Mike and Donna. We we will be at their establishment as often as possible. They are first class! We wish them complete success in their new venture. Last edited by Resident 2B; 09-13-2005 at 11:30 PM. |
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