I Still Don't Understand Wolfe's Tavern/Restaurant...

WakeUp · 09-01-2014, 11:52 AM

Decided to try the Tavern again last week. (it's been awhile...)

Sat in the Tavern waiting for the dining room...so far, so good.

However, when needing to use the restroom, I realized there was no longer a separate hallway. Instead, I had to walk through the dining room, interupting diners if needing more room between tables to get through. ODD

Once seated in the dining room, the hostess had only 1 menu: "Sorry, I only have 1 menu, I'll bring another shortly." Never happened.

NOW FOR THE FUN! My wife ordered a Margarita. It came out in a 16oz. beer glass with the Boston Red Sox logo on it. I've never seen anything like this.

Dining in what is considered a 'white tablecloth' facility, (some tables had table cloths, some didn't...but all had linen napkins) I was baffled that the restaurant would even consider serving drinks this way.
Bottom Line: It all starts with training and management.
I suggest they shut down for a month, send everyone to Hospitiality Management seminars at the Whittemore School (UNH), then try it again.

Sorry to pick on Wolfe's as I remember the horror stories years ago after the new owners took over. Sadly, it still is poorly managed facility.

09-01-2014, 11:52 AM	#1
WakeUp Senior Member Join Date: Apr 2004 Posts: 83 Thanks: 0 Thanked 4 Times in 4 Posts	I Still Don't Understand Wolfe's Tavern/Restaurant... Decided to try the Tavern again last week. (it's been awhile...) Sat in the Tavern waiting for the dining room...so far, so good. However, when needing to use the restroom, I realized there was no longer a separate hallway. Instead, I had to walk through the dining room, interupting diners if needing more room between tables to get through. ODD Once seated in the dining room, the hostess had only 1 menu: "Sorry, I only have 1 menu, I'll bring another shortly." Never happened. NOW FOR THE FUN! My wife ordered a Margarita. It came out in a 16oz. beer glass with the Boston Red Sox logo on it. I've never seen anything like this. Dining in what is considered a 'white tablecloth' facility, (some tables had table cloths, some didn't...but all had linen napkins) I was baffled that the restaurant would even consider serving drinks this way. Bottom Line: It all starts with training and management. I suggest they shut down for a month, send everyone to Hospitiality Management seminars at the Whittemore School (UNH), then try it again. Sorry to pick on Wolfe's as I remember the horror stories years ago after the new owners took over. Sadly, it still is poorly managed facility.